On the Grapevine...

Category Archives: Higher Education

Developing Buyer Personas for Higher Education

Higher Education Buyer PersonasHigher education is more competitive than it has ever been. With public and private colleges and universities, online colleges and universities, trade and vocational schools, community colleges and everything in between vying for the attention of today’s students, it is increasingly difficult to attract and enroll the best students for your school.

So how do you attract the best students? First, you need to know exactly who they are, what they do, where they go, and what they are most likely respond to. It all starts with the development of higher education buyer personas.

The problem with many college marketing programs is that they treat all prospective students the same. They develop marketing materials around what the school has to offer and then push them out through various channels without giving much thought to how they could tailor messaging to the interests of particular groups of students, and how the message corresponds to the channel that is being used to deliver it. For example, some students may be enticed by the prestige of a university while others are drawn by the future career opportunities it promises. The same university may attract those who are financially conscious, as perhaps it provides more value to its graduates in the potential for higher lifetime salaries, or it may gain the attention of those who seek to complete their degree in a shorter period of time or online from home. How could that university possibly tailor their message to ALL of these types of students while maintaining its core message and adhering to its brand identity?  Continue reading